Payment Schedule

A deposit equal to 50% of the total estimated project cost is required prior to commencement of any work, unless otherwise agreed in writing.

The remaining balance is payable within 7 days of the final invoice being issued for the completed project.
A finance charge of 1.5% per month (18% per annum) may be applied to all overdue balances.

Cairns City Graphics reserves the right to withhold final deliverables, files, or publication of work until full payment has been received.

Reproduction and Use of Work

Upon full payment of the completed project, the client is granted a one-time, non-exclusive right to use the final approved work for the specific purpose for which it was created.

All copyright, intellectual property rights, and ownership of all design concepts, working files, preliminary designs, and unused materials remain the property of Cairns City Graphics unless otherwise agreed in writing.

The work may not be reproduced, altered, reused, resold, or repurposed for any additional use, platform, or campaign without prior written consent from Cairns City Graphics.

Cairns City Graphics retains the right to display the completed project and any preliminary designs for promotional purposes, including but not limited to portfolios, websites, social media, competitions, publications, and marketing materials. Where appropriate, client credit will be applied.

Rejection or Cancellation of Project

If the client identifies any non-conformance with the agreed project scope or design direction, Cairns City Graphics must be notified promptly to allow reasonable corrections to be made.

If a project is cancelled or rejected during execution:
 

• Any deposit paid will be forfeited

• Additional labour, services, or expenses incurred up to the date of cancellation may be invoiced

• All project materials and design elements remain the property of Cairns City Graphics

Any use of design elements without authorisation following cancellation may result in legal action. The client will be responsible for all reasonable costs, expenses, and legal fees incurred in recovering outstanding payments or enforcing these terms.

Completion and Delivery of Project
 
Estimated completion timeframes are indicative only and may vary depending on project scope, client feedback timelines, and external factors.

Any alterations, revisions, or deviations from the agreed scope that result in additional costs will only be undertaken with client approval and may affect delivery timelines.

Cairns City Graphics is not liable for delays caused by:
 

• Client actions or inaction

• Late provision of content or approvals

• Unforeseen circumstances, third-party suppliers, or events beyond reasonable control

Where physical delivery or shipping is required, all shipping, freight, and insurance costs are the responsibility of the client.
 
Applicability of Terms
 
These Terms and Conditions apply to all projects, services, and work undertaken by Cairns City Graphics.
 
By approving a quote, proposal, invoice, booking, or by instructing Cairns City Graphics to commence work (whether verbally or in writing), the client acknowledges and agrees that these Terms and Conditions apply to the approved project.
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These Terms and Conditions apply unless otherwise expressly agreed in writing by Cairns City Graphics.